Refunding and cancellation policy

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Refunding and Cancellation Policy

Effective Date: 11-07-2023

At VIVEKANAND KALYAN SAMITI, we strive to provide the best educational services to our students. We understand that there may be circumstances where a refund or cancellation is necessary. This policy outlines the terms and conditions for refunding and cancellation of fees.

1. General Policy

1.1. Non-Refundable Fees:

Admission fees, registration fees, and any other one-time fees are non-refundable.

1.2. Refundable Fees:

Tuition fees and other recurring fees may be eligible for a refund under certain conditions as outlined below.

2. Tuition Fee Refunds

2.1. Full Refund:

A full refund of the tuition fee will be granted if the student withdraws from the school within 1 days of the start of the academic term.

2.2. Partial Refund:

A partial refund may be granted if the student withdraws after the 2 day but before the mid-term. The refund amount will be prorated based on the number of days the student was enrolled.

2.3. No Refund:

No refund will be granted if the student withdraws after the mid-term.

2.4. Special Circumstances:

In cases of serious illness, family emergency, or other extenuating circumstances, we may consider a full or partial refund at our discretion. Documentation may be required.

3. Cancellation Policy

3.1. Course Cancellation by the School:

If the school cancels a course or program, a full refund of the tuition fees for that course or program will be provided.

3.2. Cancellation by the Student:

If a student wishes to cancel enrollment in a course or program, they must notify the school administration in writing. The date of receipt of the written notification will be considered the cancellation date.

4. Refund Process

4.1. Request for Refund:

To request a refund, the parent or guardian must submit a written request to the school administration, stating the reason for the withdrawal or cancellation and providing any necessary documentation.

4.2. Processing Time:

Refund requests will be processed within 10 days from the date of receipt of the request. The refund will be issued through the original payment method or by cheque.

5. No Show Policy

If a student does not attend classes without prior notification and approval, no refund will be granted.

6. Contact Information

For any questions or to request a refund, please contact us at:

VIVEKANAND KALYAN SAMITI
Vivekanand Public School
WARISALIGANJ (NAWADA) BIHAR-805130
viveka_wrs2000@rediffmail.com
+917783835713